About Us
Who We Are and What We Do
At Banbury CAB we can give you free, confidential, impartial and independent advice and information on a wide range of subjects.
Please feel free to contact us for advice.
We can work with you to sort out any debt worries and claim all the benefits you may be entitled to. We can help with housing and employment problems, or deal with queries about consumer or tax issues. We can advise on legal matters, answer questions about immigration, and we have lots of experience on family and personal matters too.
In addition to our general service, we have specialist advisers who handle welfare benefits and debt cases. We are a charity, dependent on a workforce of paid staff and trained volunteers. Our funding comes from local councils, the Legal Services Commission and other sources.
We speak up for change in social policies: from our clients' experiences we can see where services and policies are failing. We call this work 'campaigning for change'.
We are a member of the national Citizens Advice Service, which provides the extensive information system we use to advise clients. It also sets standards for advice, training, equal opportunities and accessibility in the bureau, and audits us regularly on our performance.
You can find out more about the Citizens Advice service's aims and principles and the work of Banbury CAB in our annual report.